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[[FreeSurferWiki|top]]
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''' Submitting a request for help ''' <<BR>>
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''' Simple Troubleshooting steps ''' [[BR]]
  *Check that you are using the environment you mean to be using. If you sourced an environment, you will see {{{nmr-std-env}}} or {{{nmr-dev-env}}} in your command line. Also, run {{{"which <program name>"}}} with the program you are trying to use to make sure you are using one in {{{/usr/local/freesurfer}}} or {{{/space/freesurfer}}}.
  *Try your command again in a new terminal. Re-source your environment, and re-type your command fully to avoid copying in prior typos.
  *If the failure occured with a job submitted to seychelles, try to run the job locally.
When submitting a request for help with your problems please be aware that the developers will try and repeat your error in order to fix it. They need to be able to go from opening a new shell to reproducing your error message. To help them be most efficient, please be sure to include the following information in an easy-to-read, cut-and-paste format.
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'''Information to include:'''
   * What you are trying to accomplish.
   * The command you are trying to run (e.g. recon-all) and the exact error output to the screen.
   * The version of freesurfer you are using (listed in the contents of your $FREESURFER_HOME/build-stamp.txt file)
   * Your specific platform, meaning the operating system and version you are on (e.g. Ubuntu 14.04, OSX Yosemite, etc).
   * If available, a copy of the recon-all.log file as an attachment to the email, found in <subject_name>/scripts/recon-all.log
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''' Submitting a request for help ''' [[BR]] '''Example email:'''
{{{
TO: freesurfer@nmr.mgh.harvard.edu
FROM: fsuser@worlduniversity.edu
SUBJECT: mri_segstats error: dimension mismatch between input volume and seg
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When submitting a request for help with your problems please be aware that the developers will try and repeat your error in order to fix it. They need to be able to go from opening a new shell to reproducing your error message. To help them be most efficient, please be sure to include the following information in an easy-to-read, cut-and-paste format. [[BR]] Hello FreeSurfer Developers,
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'''Information to Include'''
   *environment/version you are using
   *your SUBJECTS_DIR
   *output of the {{{"which"}}} command explained above
   *your current working directory
   *the exact command line you ran
   *the error message you received
I'm attempting to compute average contrast in anatomical ROIs constrained by functional activation, as described on the MultiModal FMRI tutorial (https://surfer.nmr.mgh.harvard.edu/fswiki/FsTutorial/MultiModalFmriIndividual_freeview), but for some of my subjects I get the following error when I run the mri_segstats command:
 
  ERROR: dimension mismatch between input volume and seg
  input 1 1 145283
  seg 145283 1 1
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'''Example: see how it is done to make it easy to cut-and-paste?''' I've searched the list and no similar errors have been reported. Does anyone have any thoughts on how to trouble-shoot this one? Also, Ive attached the recon-all.log in case it's of any use.
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source /usr/local/freesurfer/nmr-dev-env[[BR]]
setenv SUBJECTS_DIR /space/your/subjects/dir
1) FreeSurfer version: freesurfer-Linux-centos6_x86_64-stable-pub-v5.3.0
2) Platform: CentOS release 6.7 (Final)
3) uname -a: Linux sand 2.6.32-573.3.1.el6.x86_64 #1 SMP Thu Aug 13 22:55:16 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
4) recon-all.log: see attached
}}}
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which mri_convert[[BR]]
/usr/local/freesurfer/dev/bin//mri_convert

cd /autofs/space/blah_001/users/bert/tmp

mri_convert f.mgh f.img[[BR]]
  reading from f.mgh...[[BR]]
  mghRead(/autofs/space/blah_001/users/bert/tmp/f.mgh, -1): could not open file[[BR]]


''' Where to send your questions ''' [[BR]]

To get a more timely answer, it is best to send your question to a group distribution than to a specific person. There are many available depending on the nature of your problem. Please see FreeSurferSupport for more information on the available support lines.

## *the !FreeSurfer Mailing list

See the following guide on [[http://www.catb.org/~esr/faqs/smart-questions.html|How To Ask Questions The Smart Way]] for good practices on asking questions online and increase your chances of getting a quality response.

top

Bug Reporting

Submitting a request for help

When submitting a request for help with your problems please be aware that the developers will try and repeat your error in order to fix it. They need to be able to go from opening a new shell to reproducing your error message. To help them be most efficient, please be sure to include the following information in an easy-to-read, cut-and-paste format.

Information to include:

  • What you are trying to accomplish.
  • The command you are trying to run (e.g. recon-all) and the exact error output to the screen.
  • The version of freesurfer you are using (listed in the contents of your $FREESURFER_HOME/build-stamp.txt file)
  • Your specific platform, meaning the operating system and version you are on (e.g. Ubuntu 14.04, OSX Yosemite, etc).
  • If available, a copy of the recon-all.log file as an attachment to the email, found in <subject_name>/scripts/recon-all.log

Example email:

TO: freesurfer@nmr.mgh.harvard.edu
FROM: fsuser@worlduniversity.edu
SUBJECT: mri_segstats error: dimension mismatch between input volume and seg

Hello FreeSurfer Developers,

I'm attempting to compute average contrast in anatomical ROIs constrained by functional activation, as described on the MultiModal FMRI tutorial (https://surfer.nmr.mgh.harvard.edu/fswiki/FsTutorial/MultiModalFmriIndividual_freeview), but for some of my subjects I get the following error when I run the mri_segstats command:
 
  ERROR: dimension mismatch between input volume and seg
  input 1 1 145283
  seg   145283 1 1

I've searched the list and no similar errors have been reported. Does anyone have any thoughts on how to trouble-shoot this one? Also, Ive attached the recon-all.log in case it's of any use. 

1) FreeSurfer version: freesurfer-Linux-centos6_x86_64-stable-pub-v5.3.0
2) Platform: CentOS release 6.7 (Final)
3) uname -a: Linux sand 2.6.32-573.3.1.el6.x86_64 #1 SMP Thu Aug 13 22:55:16 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
4) recon-all.log: see attached

See the following guide on How To Ask Questions The Smart Way for good practices on asking questions online and increase your chances of getting a quality response.

BugReporting (last edited 2016-10-18 16:13:52 by ZekeKaufman)